Terms & Conditions

All prices include VAT

Price includes VAT and a free gift pouch.

Please note that prices may change from time to time depending on the fluctuation in the silver and gold prices.

With every charm, we offer you a free velveteen gift pouch.

 

Payments

We accept PayPal, all major credit cards, postal orders and cheques. (We will need 10 days to clear a cheque).

Our Guarantee

We guarantee all charms we sell and we operate a full return for any item, which does not match our description.

Privacy

Charms Direct are committed to protecting your privacy. Your credit card details and other personal data are processed with the highest standards of safety.

Returns

If you are not satisfied with the goods supplied and as long as you notify us within 7 days of receipt and return within 30 days in the same condition as they were sent including the packaging, then we offer you either an exchange to the same value or a full, money back guarantee.

Deliveries UK

Orders of £50.00 or less will be charged at £6.50.

Orders over £50.00 will be posted free of charge.

* Please note that items not in stock, will be manufactured and sent within 5-7 working days from receipt of order.

International Deliveries

Parcels Worldwide will be sent by registered post minimum charge £14.99

Disclaimer & Typographical errors

Although every care has been taken in the preparation of this web site, we disclaim all warranties, express or implied as to the accuracy of the information contained herein.

In the event a product is listed at an incorrect price due to typographical error or error in pricing, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Charms Direct shall immediately issue a credit to your credit card account in the amount of the incorrect price.